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Status Overview

In the Documents section, you get a complete overview of your documents and their statuses.

The number displayed next to the tab name is the total number of documents in the folder. Bold numbers indicate the number of unread documents and those that are waiting for an action.

Documents can be filtered into 5 categories based on their status:

All

Displays all documents.

All documents

Waiting for others

Displays documents which are assigned to other users for you to check their details and progress - how many recipients have signed, how many signatures are pending, etc.

You have the option to send a reminder to everyone who still needs to sign a particular document. There are also Share and Send by mail actions available in the dropdown menu.

Waiting for others

Assigned to me

Displays documents which have been assigned to you to process.

Assigned to me

Completed

Displays documents which have been signed or approved by all parties and do not require any further action.

You are, however, able to initiate a New request for a completed document. A new copy of the document will be created and you will be able to send it to other users.

Completed

Failed

Displays documents which have been Canceled, Rejected, or have Expired.

  • When a recipient fails to process the document within the set processing deadline, the document gains Expired status.

  • When a recipient rejects to sign or process a document, the document gains Rejected status.

  • When the initiator of the signing process cancels the process, the document gains Canceled status.

There is no way to continue the signing process once a document has failed. The only option is to initiate a New request with a copy of the failed document.

Failed documents

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