Security

These security features are here to help you protect your account and monitor the activity on your profile.

Authentication

Under Authentication, you can see when was the last time your password was changed, and the option to change it.

Change password

• Click on Change Password

• Enter your old one along with your desired new password

A password can be any combination of symbols, numbers, and letters and the minimum password length is 6 characters. Your password strength indicator is visible in a pop-up window with these 4 possible outcomes:

• Weak

• Fair

• Good

• Strong

During a password change, there is a possibility to automatically sign out from all devices on which you are currently logged in by switching the toggle to Yes.

Multi-factor Authentication

MFA is mitigating possible breaches to your system and enabling you to better protect your documents against people who are not supposed to access them. This is done by adding a second layer of authentication on top of your email+password combination.

SMS

There are two ways to use multi-factor authentication via SMS. You can either use your own SMS gate, or a paid add-on by Circularo.

If you would like to use SMS authentication, please contact us at our support portal.

Email

By enabling email authentication, a verification code is sent to your email address each time you enter your login details. You will be able to proceed to Circularo after entering the code into the app.

Third-party authenticator

Circularo now supports two-factor authentication (2FA) using time-based one-time passwords (TOTP). Any mobile authenticator apps like Microsoft Authenticator, Google Authenticator, and others supporting TOTP (RFC 6238) are now supported.

To benefit from this, you need a supported authenticator app installed on your smartphone. After enabling the third-party authentication option, Circularo will display a QR code to be scanned with the authenticator app.

After scanning the QR, a code will appear in the authenticator app that needs to be entered into Circularo upon login to access the platform.

Recovery codes

When MFA is enabled, you will get the option to download a set of recovery codes.

These can be used as an alternative way to log into Circularo when you cannot complete your selected authentication for any reason (no access to your phone, email, etc.)

Make sure to store your recovery codes in a safe place that ideally doesn't require the same credentials to access as your Circularo account.

Data backup

Back up and download all your documents stored in Circularo in a ZIP file with the Download backup button.

Only documents uploaded by you can be backed up.

In the ZIP file, each document has its own folder that contains PDF of the document, its audit trail and a JSON file which contains all metadata associated with the document. The top-most folder also contains a .csv file with an overview of all backed-up documents and their most important details.

Session history

Here you can see the details of your recent sessions, including this information:

• Browser / OS

• IP Address

• Country

• Most recent activity

If you are logged in on multiple devices, you will be given a Log out option. This helps you discover if there is any suspicious activity on your account