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Our company name changed, how do I change our email addresses?

Currently we are not able to simply change the email domain name your company uses. You will need to create new users with the new email addresses, and then transfer all the documents from the old users, so they do not lose the documents they signed.

In the section managing the members of your organization, you will first invite new members using the new email addresses.

Add new members.png

Add new member

 Then you will select the option “Delete user” for each of the old ones, and a pop-up window will appear. In it, you select that you want to transfer all the documents signed to the user and then input the new user with the correct address. Finally, you click the Yes, delete button and the documents will transfer.

Delete user.png

Delete user

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