How can I authenticate the recipients of my documents?

There are five methods for authenticating external recipients:

• Password

• SMS OTP verification

• Email OTP verification

• UAE Pass

• Nafath

Password - You create a custom password and give it to the recipient via any viable means (in person, call, chat...). The recipient will then have to use the password to access the document you sent them. 

SMS and Email - You enter the recipient's phone number or email, they will then receive a text message or an email containing an automatically generated one-time password to access the document. 

UAE Pass - The external recipients authenticate themselves with their UAE Pass account - their email, phone number, or their Emirates ID.

If you are using their email address to verify the recipient, it must be the same email address they have connected with their UAE Pass account for the verification to work. The email address where they receive the document is the address that is used for the verification.

Nafath - The recipient will authenticate themselves with their Nafath account. This option only works within Saudi Arabia, as the Nafath application has geo-location restrictions.

There are no other options for external recipient authentication and as such, if you don’t choose any of these options, the document will be accessible by anyone with access to the recipient’s email inbox.