How to: Enabling pop-ups in your browser

If you're having trouble with pop-ups not appearing (for example, when trying to sign documents or view certain features), it might be because your browser is blocking them by default. Most browsers allow you to control pop-up settings globally or for specific websites.

Below is a general guide to help you enable pop-ups. Please note that exact steps may vary slightly depending on your browser, so please refer to the detailed instructions below.

General Steps

1. Open your browser settings
   Click the settings icon or menu (often three dots or a gear icon) in the top-right corner of your browser window.

2. Navigate to Privacy and Security settings
   Look for a section labeled Privacy & Security or something similar—this is where you'll find controls related to site permissions, including pop-up blocking.

3. Find the pop-up settings
   Look for options labeled Pop-ups and redirects, Pop-up blocker, or something similar.

4. Adjust the settings

   • Choose to allow pop-ups either for all sites or just for specific websites (such as [your company's domain]).

   • If you're only allowing pop-ups for a specific site, make sure to enter the exact address.

5. Save or confirm your changes
   Most browsers save your changes automatically, but it’s a good idea to double-check before closing the settings.

Browser-Specific Instructions

Google Chrome

1. Click the three-dot menu (⋮) in the top-right corner and select Settings.

2. In the left menu, click Privacy and security.

3. Select Site Settings.

4. Scroll down and click Pop-ups and redirects.

5. Choose one of the following:

   • To allow pop-ups for all sites, switch the default behavior to Sites can send pop-ups and use redirects.

   • To allow for a specific site, click Add next to Allowed to send pop-ups and use redirects, then enter the site URL (e.g., https://example.com ).

Refresh the page for changes to take effect.

Mozilla Firefox

1. Click the three-line menu (☰) in the top-right corner and go to Settings.

2. Select Privacy & Security from the left panel.

3. Scroll to the Permissions section.

4. Next to Block pop-up windows, click Exceptions.

5. Enter the site address (e.g., https://example.com ) and click Allow, then Save Changes.

Pop-ups are now enabled for the specified site.

Microsoft Edge

1. Click the three-dot menu (⋯) and go to Settings.

2. In the left panel, click Cookies and site permissions.

3. Scroll down and select Pop-ups and redirects.

4. Choose your preferred behavior:

   • Toggle Block off to allow all pop-ups.

   • Or under Allow, click Add and enter the website where pop-ups should be enabled.

Refresh your browser tab to apply the changes.

Safari (macOS)

1. Open Safari and go to Safari > Settings (or Preferences) from the top menu.

2. Click the Websites tab.

3. Select Pop-up Windows from the left sidebar.

4. Use the dropdown next to the website in question:

   • Choose Allow for specific sites.

   • At the bottom, you can also set a default for all websites.

Changes apply immediately - just reload your tab.

Opera

1. Click the O menu in the top-left corner and choose Settings.

2. In the left sidebar, select Privacy & Security.

3. Click Site Settings under Privacy.

4. Scroll and choose Pop-ups and redirects.

5. Choose:

   • Allow all pop-ups globally.

   • Or add exceptions under Allow by clicking Add and entering the URL.

Done! Pop-ups should now work as expected.