Security

These security features are here to help you protect your account and monitor the activity on your profile. Circularo also provides you with the option to delegate your work to another user.  

Authentication 

Under Authentication, you can see when was the last time your password has been changed, and the option to change it. 

Change password

  1. Click on Change Password 
  2. Enter your old one along with your desired new password

A password can be any combination of symbols, numbers, and letters and the minimum password length is 6 characters. Your password strength indicator is visible in a pop-up window with these 4 possible outcomes:

  • Weak
  • Fair
  • Good
  • Strong
password change

During a password change, there is a possibility to automatically sign out from all devices on which you are currently logged in by switching the toggle to Yes.

Multi-factor Authentication

MFA is mitigating possible breaches to your system and enabling you to better protect your documents against people who are not supposed to access them.  This is done by adding a second layer of authentication on top of your email+password combination.

SMS

There are two ways to use multi-factor authentication via SMS. You can either use your own SMS gate, or a paid feature by Circularo. If you would like to use SMS authentication, please contact us at support@circularo.com.

Email

By enabling email authentication, a verification code is sent to your email address each time you enter your login details. You will be able to proceed to Circularo after entering the code into the app.

Third-party authenticator

Circularo now supports two-factor authentication (2FA) using time-based one-time passwords (TOTP). Any mobile authenticator apps like Microsoft Authenticator, Google Authenticator, and others supporting TOTP (RFC 6238) are now supported.

To benefit from this, you need a supported authenticator app installed on your smartphone. After enabling the third-party authentication option, Circularo will display a QR code to be scanned with the authenticator app. 

After scanning the QR, a code will appear in the authenticator app that needs to be entered into Circularo upon login to access the platform. 

Delegation

Circularo gives you the option to delegate your work to another user who will, for a given period of time, receive documents and perform actions on your behalf. This feature is useful for when on vacation, sick, or too busy. 

Under Delegation, you will see the details of your active delegation if you currently have one, along with the option to remove it and/or start a new one in Delegate settings

Set / change delegation

  1. Click on Delegation Settings
  2. Select the user who will receive documents instead of you during your time off
  3. Pick the First day of delegation and Last day of delegation
  4. Confirm by clicking Delegate settings

Remove delegation

  1. Click Delegation Settings
  2. Select Remove delegation

Session history

Here you can see the details of your recent sessions, including this information:

  • Browser / OS
  • IP Address
  • Country
  • Most recent activity

If you are logged in on multiple devices, you will be given a Log out option. This helps you discover if there is any suspicious activity on your account